Privacy policy

Last updated 02/06/2026

Colours Off Canvas ("we", "us", or "our") respects your privacy and is committed to protecting your personal information.

Colours Off Canvas is operated by Arianna Gallina, trading as Colours Off Canvas.

This Privacy Policy explains what information we collect when you visit our website, contact us, or purchase artwork, how we use that information, and your rights regarding your personal data.

Website Analytics

When you visit this website, we may collect information about:

  • Your browser, network, and device

  • Your IP address

  • The website you visited before arriving here

  • Pages viewed

  • Internal links clicked

  • Search activity

  • Scrolling activity

  • Time spent on pages

  • Timestamps and other usage information

This information helps us understand how visitors use our website and improve the experience for future visitors.

Website analytics are provided through Squarespace and related services.

Cookies

This website uses cookies and similar technologies to provide functionality, improve performance, maintain security, and understand how visitors interact with the site.

Necessary cookies are always used because they are required for the website to function correctly.

Analytics and performance cookies are only used when you consent to them through our cookie banner.

You can manage or withdraw your cookie preferences at any time through your browser settings.

Information Collected When You Purchase Artwork

When you purchase artwork from Colours Off Canvas, we may collect:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Details relating to your order

  • Purchase history

  • Any information you provide during checkout or customer enquiries

We use this information to:

  • Process and fulfil your order

  • Arrange shipping and delivery

  • Communicate with you about your purchase

  • Respond to customer enquiries

  • Prevent fraud and maintain security

  • Comply with legal, tax, and accounting obligations

Contact Form Enquiries

If you contact us through our website contact form, we may collect:

  • Your name

  • Email address

  • Any information you choose to include in your message

We use this information solely to respond to your enquiry and provide customer support.

Payment Processing

Payments on this website are securely processed by Stripe and PayPal.

We do not store or have access to your complete payment card details.

Stripe and PayPal process your payment information according to their own privacy policies.

Shipping and Delivery

To deliver purchased artwork, we may share necessary information such as your name, address, telephone number, and order details with shipping and courier providers.

This information is shared only for the purpose of fulfilling and delivering your order.

Website Hosting

This website is hosted by Squarespace.

Squarespace may collect information including:

  • Browser and device information

  • IP address

  • Pages viewed

  • Referring websites

  • Website activity information

Squarespace uses this information to provide website hosting, maintain security, and improve its services.

Legal Basis for Processing

Where UK data protection laws apply, we process personal information on the following legal bases:

  • Performance of a contract when processing orders and delivering artwork

  • Legitimate interests in operating, improving, and securing our website

  • Compliance with legal obligations, including accounting and tax requirements

  • Consent where required, such as for optional analytics cookies

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders

  • Provide customer support

  • Maintain business records

  • Meet legal, tax, and accounting obligations

  • Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict certain processing activities

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal data

To exercise any of these rights, please contact us using the details below.

Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Colours Off Canvas

Email: coloursoffcanvas@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal obligations.

Any updates will be posted on this page with a revised "Last updated" date.

Terms & Conditions

Last updated 02/06/2026

Welcome to Colours Off Canvas.

By using this website and purchasing artwork from us, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use this website.

Products

Colours Off Canvas sells original artwork and related products as described on this website.

We make every effort to display artwork colours and details accurately. However, colours may vary slightly depending on your screen, device settings, and viewing conditions.

All artwork descriptions, dimensions, and prices are subject to change without notice.

Orders

When you place an order, you will receive an order confirmation email.

We reserve the right to refuse or cancel an order if:

  • The artwork is unavailable

  • An error has occurred in pricing or product information

  • We suspect fraudulent activity

  • We are unable to process payment

If payment has already been received for a cancelled order, a full refund will be issued.

Pricing and Payment

All prices are displayed in GBP (£) unless otherwise stated.

Payments are processed securely through Stripe and PayPal. Colours Off Canvas does not store or have access to your full payment card details.

Shipping

Delivery times are estimates and may vary depending on location, courier services, customs processing, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

Additional customs duties, taxes, or import fees imposed by destination countries are the responsibility of the customer.

Damaged Items

If your artwork arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number

  • A description of the damage

  • Clear photographs of the artwork and packaging

We will review the claim and work with you to arrange a replacement, repair, or refund where appropriate.

Returns and Refunds

Last updated 02/06/2026

Because artwork is unique, returns are considered on a case-by-case basis.

If you wish to return an item, please contact us within 14 days of receiving your order.

Returned artwork must be:

  • In its original condition

  • Securely packaged

  • Returned using a tracked delivery service

Refunds will be processed once the artwork has been received and inspected.

Original shipping costs may not be refundable unless required by law.

Nothing in these Terms affects your statutory rights under UK consumer law.

Colours Off Canvas shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control, including but not limited to courier disruption, strikes, severe weather, natural disasters, government actions, or interruptions to communication networks.

Intellectual Property

All artwork, images, photographs, logos, text, and content on this website are the property of Colours Off Canvas unless otherwise stated.

Purchasing artwork does not transfer copyright ownership.

Artwork may not be reproduced, copied, distributed, modified, published, or used commercially without prior written permission.

Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to interfere with the security or operation of the website

  • Copy or reproduce website content without permission

Limitation of Liability

To the fullest extent permitted by law, Colours Off Canvas shall not be liable for indirect, incidental, or consequential losses arising from the use of this website or the purchase of products.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions regarding these Terms & Conditions, please contact:

Colours Off Canvas

Email: agallina0710@gmail.com